1. Introduction
Innovsourcing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at innovsourcing.com or contact us directly.
2. Information We Collect
We may collect the following types of information:
- Contact information — name, email address, phone number, and company name when you submit an inquiry.
- Project details — product descriptions, design files, sketches, or other files you voluntarily share with us.
- Order information — shipping details, tracking information, and order history.
- Usage data — general browsing data such as pages visited and time spent, collected anonymously.
3. How We Use Your Information
We use the information we collect to:
- Respond to your project inquiries and provide quotes.
- Process and fulfill orders.
- Send order updates and shipping notifications.
- Improve our website and services.
- Comply with legal obligations.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Storage and Security
Your information is stored securely on our servers. We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can disable cookies in your browser settings, though this may affect certain website functionality.
6. Third-Party Services
We may use third-party services such as shipping carriers (UPS, FedEx, DHL, USPS) and communication platforms (WhatsApp) to fulfill orders and communicate with clients. These services have their own privacy policies.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent at any time for communications.
To exercise these rights, please contact us at info@innovsourcing.com.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@innovsourcing.com
- Address: Hangzhou, Zhejiang, China